Case Study: Reservation PrototypeCity Cycles’ reservation process was confusing and led to multiple calls to the shop. I was hired to improve this online process, making it easier to book online. Take a look at the case study or access the prototype here. Slide 1 Slide 1 (current slide) Slide 2 Slide 2 (current slide) Slide 3 Slide 3 (current slide) Slide 4 Slide 4 (current slide) Slide 5 Slide 5 (current slide) Slide 6 Slide 6 (current slide) Slide 7 Slide 7 (current slide) Slide 8 Slide 8 (current slide)